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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- There are vertical lines in my projected image. What should I do?
- I can't connect to my product using NS Connection. What should I do?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- In EMP SlideMaker 2, my PowerPoint files don't display thumbnails and I can't paste them into scenarios. What should I do?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- Where can I get a replacement lamp for my product?
- How and when should I clean the lens?
- Is there a recommended sequence of turning on my product and peripherals?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- Can my product do rear projection?
- Can I connect a monitor to my product so it displays the projected image too?
- I can't connect to my product using NS Connection. What should I do?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I see the message No Signal. What should I do?
- The Power light will not turn on. What should I do?
- The message Not Supported is displayed. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- The colors in the projected image don't look right. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- My image does not appear on the screen. What should I do?
- I can't play movies from my computer on my product. What should I do?
- There are vertical lines in my projected image. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- In EMP SlideMaker 2, my PowerPoint files don't display thumbnails and I can't paste them into scenarios. What should I do?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- I can't turn on my product with EMP Monitor. What should I do?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- Why doesn't my Mac video cable fit in my product's video connector?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- How long should the projection lamp last in normal operation?
- What do the lights on top of my product indicate?
- I forgot my product's password. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document contains quick setup instructions for this product.
This document contains information supplemental to the products User's Guide.
This document lists part numbers and descriptions for user replaceable parts.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Los Alamitos, CA 90720