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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Nothing projects on the screen. What should I do?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my image source to my product?
- How do I play sound through my product?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- How do I replace the lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- What accessories are available for my product?
- Can I use the remote control to click through slideshow-style presentations?
- I am unable to connect my Mac to my product. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- Can I display on the screen and a computer monitor simultaneously?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- How and when should I clean the lens?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- What is the storage life for an lamp?
- The Auto Keystone function doesn't work when I lift my product upward. What should I do?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- What accessories are available for my product?
- Can I connect my product to external speakers?
- Does my product offer network monitoring and control capabilities?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Mail :
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Los Alamitos, CA 90720