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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- My image does not appear on the screen. What should I do?
- When should I replace the projection lamp?
- My image is wider on one side of the screen. What should I do?
- When I connect my PC to my products 15 pin VGA Computer port, the screen is displayed, but all 4 sides are clipped. What should I do?
- Can I project images on a colored wall or blackboard instead of a white screen?
- When will a Windows 7 compatible version of the EMP SlideMaker2 software be available?
- How do I select the image source?
- The power light will not turn on. What should I do?
- What conditions do my product's status lights indicate?
- Can I play sound through my product?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can my product do rear projection?
- What types of video sources can I connect to my product?
- Does my product support external audio?
- Do I need to turn on my product and other equipment in a particular order?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
- The power light will not turn on. What should I do?
- Why is the warning light red?
- The power light is flashing orange and I can't turn on my product. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- How do I select the image source?
- My external LCD Monitor does not display properly. What should I do?
- The colors on my images are wrong. What should I do?
- My image does not appear on the screen. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Why do I see a black or logo screen instead of my image?
- Only part of the computer image displayed. What should I do?
- My image is wider on one side of the screen. What should I do?
- When I connect my PC to my products 15 pin VGA Computer port, the screen is displayed, but all 4 sides are clipped. What should I do?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- When will a Windows 7 compatible version of the EMP SlideMaker2 software be available?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- Which software comes with my product?
- I can't turn on my product with EMP Monitor. What should I do?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- How long does the projection lamp last in normal operation?
- What conditions do my product's status lights indicate?
- Can I project images on a colored wall or blackboard instead of a white screen?
- What is Quick Corner and when is it used?
- What is the proper way to power off my product?
- Why doesn't the VGA cable fit in the video port on my Mac?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains updated product information which may not have been available at the time of product release.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document contains setup and installation information for this product.
This document provides easy-to-digest technical information covering topics such as: Image quality and versatility of EPSON multimedia projectors.
This document contains information supplemental to the User's Guide.
This document lists part numbers and descriptions for user replaceable parts.
This document describes EPSON's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Los Alamitos, CA 90720