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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Can I display on the screen and a computer monitor simultaneously?
- My remote control does not work. What should I do?
- What types of video sources can I connect to my product?`
- How do I select the image source?
- Can I play sound through my product?
- There is no sound. What should I do?
- My image is blurry. What should I do?
- Only part of the computer image displayed. What should I do?
- The power light is flashing orange and I can't turn on my product. What should I do?
- Why doesn't the VGA cable fit in the video port on my Mac?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can my product do rear projection?
- What types of video sources can I connect to my product?`
- Do I need to turn on my product and other equipment in a particular order?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- My image does not appear on the screen. What should I do?
- My image is blurry. What should I do?
- My image is wider on one side of the screen. What should I do?
- Why do I see a black or logo screen instead of my image?
- The colors in the projected image don't look right. What should I do?
- Only part of the computer image displayed. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- What do my product's lights indicate?
- Can I project images on a colored wall or blackboard instead of a white screen?
- What is Quick Corner and when is it used?
- What is the proper way to power off my product?
- Why doesn't the VGA cable fit in the video port on my Mac?
- The product will not respond to RS232 commands when in Standby Mode. What should I do?
- One of the plastic guide pins in the lens mounting area broke off when I installed the lens. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document contains quick setup instructions for this product.
This document provides complementary or late-breaking information to supplement your product documentation.
This document provides easy-to-digest technical information covering topics such as: Image quality and versatility of EPSON multimedia projectors.
This document lists part numbers and descriptions for user replaceable parts.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Los Alamitos, CA 90720