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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
Select the questions to view the answers
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- How do I connect speakers to the product?
- I see the message Not Supported. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- How do I connect a USB device to the projector?
- How do I change the image source?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to the product?
Select the questions to view the answers
Select the questions to view the answers
- How do I connect speakers to the product?
- How do I connect a USB device to the projector?
- How do I connect my image source to the product?
- How do I enter an IP address with the numeric keys on the remote control?
- How do I project an image from my Chromebook?
- Which type of equipment can I connect to my product?
- How do I change the product's network name?
- Will any wireless network adapter work in my product?
- Can I use a network connection to export a project to the projector?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I configure my product for rear and/or ceiling placement?
- Can I turn on my product over a network?
- How do I connect a monitor to my product so I can view the same image on a monitor and a screen at the same time?
- How do I project images from a USB storage device?
- How do I connect my projector to a Mac?
- Can I project images from multiple devices at the same time?
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- Can I use the product over a remote IP or the Internet to transfer files?
Select the questions to view the answers
- I see the message Not Supported. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- The product's status lights don't flash or turn on. What should I do?
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
Select the questions to view the answers
- How do I adjust the color for multiple projectors that project from the same source?
- How do I change the image source?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Nothing projects on the screen. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- How do I project two images simultaneously?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- Can I use the Epson Projector Content Manager software on a Mac?
- Can I use the Epson iProjection app or a web browser to edit a timetable?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- Can the Epson Projector Content Manager software search for projectors on my network?
- What is a project in the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- Which software should I use to manage playlists?
- I don't see my images or movies in the Epson Projector Content Manager software. What should I do?
- Where can I find instructions on using the Epson iProjection software with a Windows or Mac computer?
Select the questions to view the answers
Select the questions to view the answers
- I forgot the projector's password. What should I do?
- How do I set a password on my product?
- Which user replaceable parts or accessories are available for my product?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- Does my product come with cables to connect to video or audio sources?
- The product won't go into sleep mode. What should I do?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- Can I monitor or control my product over a network?
- How do I update the product's firmware?
Quick Reference
PDF
This document provides quick reference for common uses of your product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 RS-232 Control Codes for Business Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - EasyMP Network Updater v1.24
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - Epson Projector Content Manager
PDF
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
Operation Guide - Epson Projector Management v5.10
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v2.20 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
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