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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I connect a USB device to the projector?
- The product's light(s) indicate an error. What should I do?
- Nothing projects on the screen. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I connect speakers to the product?
- How do I adjust the color for multiple projectors that project from the same source?
- How do I change the image source?
- I see the message Not Supported. What should I do?
- How do I connect my image source to the product?
- I see the message No Signal. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I change the image source?
- Nothing projects on the screen. What should I do?
- How do I set a password on my product?
- How do I connect speakers to the product?
- How do I connect a USB device to the projector?
- How do I connect my image source to the product?
- How do I project two images simultaneously?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I configure my product for rear and/or ceiling placement?
- How do I project images from a USB storage device?
- Can I project images from multiple devices at the same time?
- How do I project an image from my Chromebook?
- Can I turn on my product over a network?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
Select the questions to view the answers
- I see the message Not Supported. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- The product's status lights don't flash or turn on. What should I do?
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
Select the questions to view the answers
- How do I adjust the color for multiple projectors that project from the same source?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- What is a project in the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- Which software should I use to manage playlists?
- Which operating systems support the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to edit a timetable?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- I don't see my images or movies in the Epson Projector Content Manager software. What should I do?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
- How do I access the Crestron Connected settings for my projector since Adobe Flash is no longer supported?
Select the questions to view the answers
Select the questions to view the answers
- Will any wireless network adapter work in my product?
- Can I use a network connection to export a project to the projector?
- Can I monitor or control my product over a network?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- How do I change the product's network name?
- Can I use the product over a remote IP or the Internet to transfer files?
Select the questions to view the answers
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Which user replaceable parts or accessories are available for my product?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- The product won't go into sleep mode. What should I do?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- What security measures does Epson recommend for its network products?
Quick Reference
PDF
This document provides quick reference for common uses of your product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 RS-232 Control Codes for Business Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Epson iProjection Business & Education Flyer
PDF
Epson iProjection Compatibility Fact Sheet
PDF
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - EasyMP Network Updater v1.24
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - Epson Projector Content Manager
PDF
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
Operation Guide - Epson Projector Management v5.40
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v3.xx (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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