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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I reset the lamp timer to zero?
- How do I obtain a replacement remote control?
- How do I replace the lamp?
- The product indicates an error. What should I do?
- How do I project in split screen mode?
- When and how should I clean the lens?
- How do I setup a wireless connection?
- Nothing projects on the screen. What should I do?
- When should I replace the projection lamp?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I set up my product?
- How do I setup a wireless connection?
- Can my product do rear projection?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my iOS or Android device to my product?
- Can I attach other USB devices to the port for the wireless LAN module?
- Can I use a USB connection to project from my computer?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- How do I project in split screen mode?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- How do I select the image source?
- How can I adjust the colors?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- How can I improve the image quality?
- I see dark vertical bands when projecting from a computer. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- There is no sound. What should I do?
- My audio is still playing when another image source is selected. What should I do?
- How do I play sound through my product?
- I do not get audio when multiple projectors are connected through the EasyMP Network Projection software. I do get audio when only one projector is connected. What is wrong?
- What accessories are available for my product?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview and basic and in-depth usage instructions for EasyMP Multi PC Projection.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains an overview of using EasyMP Network Projection.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document will assist you with using the optional HDBaseT Transmitter (ELPHD01/V12H547020)
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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