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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Wireless or Wired Connection
- Other
- How do I replace the lamp?
- My networked product is displaying an Event ID error code. What should I do?
- The Short throw R04 lens exhibits rounding or shadowing on the corners. What is wrong?
- Is there a Management Information Base (MIB) document available for my product?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I set up a wireless connection?
- The image from my computer appears stretched when it's projected. What should I do?
- What accessories are available for my product?
- My product is connected to my Mac with a USB cable, but nothing is projecting on the screen. What is wrong?
- The Power light will not turn on. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I set up a wireless connection?
- My product is connected to my Mac with a USB cable, but nothing is projecting on the screen. What is wrong?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- Can I place my product in an enclosure or shelf cabinet?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- How do I connect my product?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from my computer appears stretched when it's projected. What should I do?
- The Short throw R04 lens exhibits rounding or shadowing on the corners. What is wrong?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- What is the storage life for an lamp?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What are the escape codes for my product?
- What is the EasyMP Monitor software?
- EasyMP Network Projection shows my product, but an error occurs when I try to connect and send video to my product. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- How should I transport my product?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Which wireless security modes does my product support?
- How do I use the wireless projection feature?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- Can I use my product with just one lamp turned on?
- If one of the two lamps in my product fails during operation, will my product shut down?
- Is there a Management Information Base (MIB) document available for my product?
- Does my product have electric lens shift, zoom, and focus functions?
- Does my product have discreet IR codes for Power on/off?
- My networked product is displaying an Event ID error code. What should I do?
- Can I use the ELPLP51 or ELPLP52 lamp with the my product?
- Does my product support Edge Blending?
- What is the recommended length for VGA cables?
- What is the RS232 command to retrieve my product's temperature status?
- Can my product output in high-definition?
- Does my product support SNMP?
- How do I control my product remotely over a network?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
This document contains an overview of the product, usage instructions, and technical specifications.
This document contains information on how to use the Message Broadcasting plug-in with the EMP Monitor.
This guide contains instructions to set up the product on a network.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains projector and mount dimensional drawings in PDF format.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains quick reference information for your product.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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