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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Wireless or Wired Connection
- Other
- When and how should I clean or replace the air filter?
- I am not receiving mail when a product problem occurs. What should I do?
- I'm able to set an Administrator password in the Network Settings and login to my product's page, but I can't login to the Administrator section. What should I do?
- What is the EasyMP Monitor software?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- What is my product's native resolution?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- Can I project two images simultaneously?
- Which wireless security modes does my product support?
- I see static or noise in the image. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I set up a wireless connection?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- Can I project two images simultaneously?
- How do I connect my Tablet to my product?
- Can I place my product in an enclosure or shelf cabinet?
- How do I connect my iOS device to my product?
- Can I use a USB connection to project from my computer?
- Can I attach other USB devices to the port for the wireless LAN module?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How do I select the image source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I can't play movies from my computer on my product. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from my computer appears stretched when it's projected. What should I do?
- When should I set Edge Blending to ON?
- How do I resize the screens in Split Screen mode?
- The Short throw R04 lens exhibits rounding or shadowing on the corners. What is wrong?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product's surface?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What are the escape codes for my product?
- What are the software requirements for using the EasyMP Monitor software?
- What is the EasyMP Monitor software?
- I am not receiving mail when a product problem occurs. What should I do?
- EasyMP Network Projection shows my product, but an error occurs when I try to connect and send video to my product. What should I do?
- How do I change my product sources using RS-232 command codes when viewing images in Split Screen mode?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Image menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Which wireless security modes does my product support?
- How do I use the wireless projection feature?
- I can't connect my product to my Mac with the VGA cable that came with my product. What should I do?
- Can I use my product with just one lamp turned on?
- The product does not turn on when I press the Power button. What should I do?
- What is Edge Blending?
- The product does not power on/off at the specified time and date when I set a schedule to power my product on/off. What should I do?
- I'm able to set an Administrator password in the Network Settings and login to my product's page, but I can't login to the Administrator section. What should I do?
- Can I use the ELPLP51 or ELPLP52 lamp with the my product?
- Which graphics cards support the Edge Blending function?
- What is the RS232 command to retrieve my product's temperature status?
- Is it possible to reset my product?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains projector and mount dimensional drawings in PDF format.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview and basic and in-depth usage instructions for EasyMP Network Projection v2.80.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an operation overview of using EasyMP Multi PC Projection utility.
This document contains information about using EasyMP Network Projection and how to install the software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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