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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Can I connect my product to a Windows computer, Mac, DVD player, or VCR?
- I am unable to connect my Mac to my product. What should I do?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- Can I connect my product to external speakers?
- Do I need to turn on my product and other equipment in a particular order?
- How often does the air filter need to be replaced?
- The power light is flashing orange and I can't turn on my product. What should I do?
- Can my product do rear projection?
- Can I purchase another remote control?
- Can I use the ELPKC19 component video cable for YCbCr and YPbPr?
- I am unable to connect my Mac to my product. What should I do?
- Do I need to turn on my product and other equipment in a particular order?
- Can I connect my product to external speakers?
- Can I connect my product to a Windows computer, Mac, DVD player, or VCR?
- Can my product do rear projection?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The colors in my projected images are wrong. What should I do?
- There are vertical lines in my projected image. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- How can I improve the image quality?
- My image does not appear on the screen. What should I do?
- How soon should I see an image after I press the Power button?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- What do my product's lights indicate?
- Can I display on the screen and a computer monitor simultaneously?
- Can I turn off the power-on and power-off beep?
- Is the zoom optical or digital?
- How long does the projection lamp last in normal operation?
- How much power does my product use in standby mode?
- Will my laptop fit in the carrying case that comes with my product?
- Can I use the ELPKC19 component video cable for YCbCr and YPbPr?
- What are the different Color Modes on the video menu used for?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers
This document provides complementary or late-breaking information to supplement your product documentation.
This document lists part numbers and descriptions for user replaceable parts.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720