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Select the questions to view the answers
- When I scan film using the film holder, my images appear soft or blurry. What should I do?
- Which software is included with my product?
- My computer does not recognize the product when I use a USB connection to set up the product. What should I do?
- Is an optional feeder available for my product so I can scan photos in batches?
- How do I decide which resolution to select when scanning from Epson Scan 2?
- Will the product automatically scan double-sided documents?
- Can I purchase a film holder for medium-format, cardboard-mounted film slides?
- How do I scan a thick document or a document too large for the scan bed?
- Who do I contact for software support?
- How do I enlarge an image I scanned with Epson Scan 2?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Can I purchase a film holder for medium-format, cardboard-mounted film slides?
- Is an optional feeder available for my product so I can scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
- The product does not turn on. What should I do?
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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