-
Store
Buy Direct
-
Printers
Printers
- Home & Home Office
- Office Printers & Copiers
- Professional Imaging
- Label Printers & Presses
Office Printers & CopiersResourcesApplicationsProfessional ImagingLabel Printers & Presses - Ink
-
Projectors
Business & EducationLarge Venue
-
Scanners
Scanners
-
Point of Sale
Point of Sale
- Receipt Printers
- Label Printers
- Check Scanners & Validation Devices
- Kitchen Display Systems
Receipt PrintersResourcesApplicationsLabel PrintersResourcesApplicationsCheck Scanners & Validation DevicesResourcesApplicationsKitchen Display SystemsResourcesApplicationsSAT -
Robots
Industries
- Industries
-
Support
Downloads not available on mobile devices.
Please select your operating system above.
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Pressing the Start button does not start the correct program. What should I do?
- Where can I find the product's serial number?
- How can I scan business cards?
- When I scan a text document, the letter O is missing in some areas. What should I do?
- How do I uninstall and reinstall the product software?
- How can I convert my scanned documents to a PDF file?
- How do I install and use the Captiva ISIS Driver Interface?
- The ISIS Driver (Windows only) is not installed. What should I do?
- Can I use the scan to cloud feature with my product using my PC?
- My product freezes after previewing an A4-size document. What should I do?
- How do I improve the appearance of my scanned images?
- Only part of my document scans. What should I do?
- I see only a few dots in my scanned image. What should I do?
- A line or line of dots always appears in my scanned images. What should I do?
- Straight lines in my image come out crooked. What should I do?
- My scanned image is distorted. What should I do?
- The scanned image is too dark. What should I do?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- The scanned colors differ from the original colors. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Why do I see only part of my 33-inch long document when I preview it?
- When I scan a text document, the letter O is missing in some areas. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
- My product software doesn't work properly. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I decide which scanning resolution to select when scanning?
- How do I uninstall and reinstall the product software?
- Who do I contact for support on the software that came with my product?
- How can I convert my scanned documents to a PDF file?
- The ISIS Driver (Windows only) is not installed. What should I do?
- When I scan a document using Epson Scan in Windows, it takes a long time to save it as PDF file. What should I do?
- How do I install and use the Captiva ISIS Driver Interface?
- Can I scan more than one page at a time in ABBYY FineReader?
- I see the message Image size is too large. What should I do?
- The Correct Document Skew setting is disabled in the scanner software. What should I do?
- Pressing the Start button does not start the correct program. What should I do?
- The Power light doesn't turn on or flash. What should I do?
- Can I use the product as a copier?
- The product does not turn on. What should I do?
- How can I speed up the scanning process?
- How should I transport my product?
- What do my product's lights indicate?
- A double feed error is detected when I try to scan. What should I do?
- The LCD screen is not displaying my language. What should I do?
- What type of documents can I scan using the carrier sheet?
- How do I replace the roller assembly kit?
- Does my product have a security slot?
- What size paper can I load in the product's input tray?
- How many sheets of paper can I load in my product's input tray?
- How do I load documents in the input tray?
- How do I load cards in the input tray?
- Why do I see punch holes in the images I scanned to my e-mail, after I've selected the option to remove punch holes in Epson Scan?
- My product freezes after previewing an A4-size document. What should I do?
- There is a paper jam in my product, the paper feed rollers turn, and there is no error message. What should I do?
- When I scan a 33-inch long document, the paper jams. What should I do?
- Why does my product pause periodically while scanning a multi-page document?
- Where can I find the product's serial number?
- Does my product support duplex or double-sided scanning?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
This document provides technical specifications for this product.
This document provides quick reference for using Document Capture Pro 2.0.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720