Why isn't my product software working properly?

• Check your system requirements to verify the your system configuration, memory and operating system version, are correct for your software. If you're running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory. (See your software and computer manuals.)
  
  If you are scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image.
  
  Check your software installation. Make sure that your software is correctly installed and set up. If all else fails uninstall your software, then reinstall it. You may also want to consult the Perfection 3200 Reference Guide under Troubleshooting Problems and Solutions.