The product is not converting characters to editable text (OCR). What should I do?
If characters in your scanned images are not recognized during OCR conversion, try these solutions:
- Make sure your original is loaded straight on your product.
- Use an original with clear text.
- Adjust these Epson Scan 2 settings (if available) and try scanning again:
- Select the correct Image Type setting.
- Select or adjust the Text Enhancement setting.
- If the Image Type is set to Black & White, adjust the Threshold setting.
- Set the Image Type to Grayscale.
- Set the scanning resolution between 200 and 600 dpi.
- If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2.
- If you are using OCR software, check the manual for any additional adjustments.
- Scan thermal paper receipts as soon as possible. They may deteriorate due to age or friction.
- When saving to Microsoft Office or Searchable PDF files, check that the correct languages are selected. Check the language in each save setting window.
Scanning a Document in Epson ScanSmart
Changing the Scan Settings
Published: Jan 21, 2021 Was this helpful? Thank you for the feedback!