How should I load envelopes?

  • See below.

    Loading Paper in Cassette

    You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

    Note: Do not remove or insert the paper cassette during printing.

    1. Press the  reset button to close the output tray, if necessary.
    2. Open the front cover until it clicks.

    3. Pull on the front cover to slide out the paper cassette.

    4. Slide the edge guides outward.

    5. Do one of the following:
      • Insert paper with the glossy or printable side facedown.

      • Insert up to 10 envelopes, printable side down and flap edge left, as shown.

      • For legal-size paper, slide the edge guides outward and lower the front edge guide.

        Extend the legal-size paper guide until it clicks. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette.



    6. Slide the edge guides against the paper, but not too tightly. Make sure the paper is under the arrow mark for your paper type.

      Note: Make sure the paper fits under the tabs on the edge guides.



    7. Keep the cassette flat as you slide it into your product.

      Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.

    8. Select the size and type of paper you just loaded on the product LCD screen. The output tray extends automatically when you print.
    Always follow these paper loading guidelines:
    • Load only the recommended number of sheets.
    • Load paper short edge first and printable side down.
    • Load paper of the same type and size in the paper cassette.
    • Make sure the paper is under the tabs on the edge guides.
    • For paper A4 and shorter, make sure it is not sticking out from the end of the cassette.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
    • Check the paper package for any additional loading instructions.
    Related tasks
    Loading Paper in the Rear Paper Feed Slot
    Related references
    Paper Loading Capacity
    Double-sided Printing Capacity
    Paper or Media Type Settings - Control Panel
Published:  Nov 22, 2017 Was this helpful?​ Thank you for the feedback!
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