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How do I uninstall the Epson product software?

    Follow the instructions below for your operating system.

    Uninstalling Printing Software - Windows

    You can uninstall and then re-install your printer software to solve certain problems.
    1. Turn off the product.
    2. Disconnect any interface cables.
    3. Do one of the following:
      • Windows 10: Click and select  (Settings) > Apps > Apps & features. Select the program you want to uninstall and select Uninstall.
      • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

        Note: If you see a User Account Control window, click Yes or Continue.

        In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions.
      • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product, then click EPSON Printer Software Uninstall.

        Note: If you see a User Account Control window, click Yes or Continue.

        In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions.
    4. Restart your computer, then re-install your software.

    Note: If you find that re-installing your product software does not solve a problem, contact Epson.

    Uninstalling Product Software - Mac

    In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.

    Note: If you find that re-installing your product software does not solve a problem, contact Epson.

    1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
    2. Click Downloads.
    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
    4. Run the file you downloaded.
    5. Double-click the Uninstaller icon.
    6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall.
    7. Click Uninstall.
    8. Follow the on-screen instructions to uninstall the software.
    9. Reinstall your product software.

    Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the (remove) icon to remove it.

Published:  Nov 22, 2017 Was this helpful​? Thank you for the feedback!
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