Printing or scanning is slow over my wireless connection. What should I do?

  • Try the following:

    • Move the computer and your Epson product closer to your wireless router or access point.
    • Make sure to place your product within contact range of your router or access point. Avoid placing your product near a microwave oven, cordless phone, or large metal object, such as a filing cabinet.

      Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions.

    • Connect the product to another wireless network, such as a mobile hotspot. The problem may be caused by your network.
Published:  Feb 27, 2020 Was this helpful?​ Thank you for the feedback!
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