My printout has incorrect colors. What should I do?

  • If your printouts have incorrect colors, try these solutions:

    • Make sure the paper type setting matches the paper you loaded.
    • Make sure the Grayscale setting is not selected in your printer software.
    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
    • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other.
    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
    • Try turning off the PhotoEnhance setting in Windows.
    • Select Custom as the Color Correction setting on the More Options tab of the printer software, then click Advanced. Try changing the Scene Correction setting to something other than Automatic. If changing that setting does not work, change the Color Management setting to any color correction method other than PhotoEnhance.
    • If you are using the Windows PostScript printer software, try adjusting the Color Mode setting on the Advanced tab of the printer software.
    • For best results, use genuine Epson paper.
    • On the product control panel, change the Fix Photo setting from Auto to another option, or select Enhance Off.
    Related concepts
    Print Head Nozzle Check
    Related tasks
    Selecting the Paper Settings for Each Source - Control Panel
    Selecting Basic Print Settings - Windows
    Selecting Basic Print Settings - Mac
    Selecting Additional Layout and Print Options - Windows
    Related references
    Paper or Media Type Settings - Printing Software
    Compatible Epson Papers
Published:  Feb 16, 2023 Was this helpful?​ Thank you for the feedback!
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