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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- I see the message Printer is Offline. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- How do I set up my product for a wireless connection?
- I'm having paper feed problems. What should I do?
- My printout has incorrect or missing colors. What should I do?
- Which ink cartridges should I use with my product?
- I see the message Network Connection Failed when I install my product's wireless network software. What should I do?
- My product is printing blank pages. What should I do?
- Does my product support 2-sided printing?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on transparencies?
- Printing seems slow. I'm using a wireless connection (router or access point). What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- I see the message The combination of IP address and subnet mask is invalid. What should I do?
- I see the message Network Connection Failed when I install my product's wireless network software. What should I do?
- I see the message Printer Not Found at the Select a Printer window (or Step 2) of the wireless network software installation. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- How do I know which paper or media type to select in my product's driver?
- Can I use sheet labels with my product?
- Ink smears when I print envelopes. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My product is printing blank pages. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout is blurry or smeared. What should I do?
- The printout is grainy. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The printout has a slight slant. What should I do?
- I cancelled the software installation before it was complete. What should I do?
- How do I uninstall the product software?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set up my product?
- Does my product support 2-sided printing?
- What information do I need to know before I install my product on my wireless network?
- How do I set up my product for a wireless connection?
- I'm having problems installing the software for a USB connection. What should I do?
- I'm having problems installing the software for a wireless network connection. What should I do?
- I'm having problems installing the software for a wired network connection. What should I do?
- My networked product shows up with an ID number attached (such as EPSON4782E0 (IP)) when it is added to the print queue in OS X. How do I change the default name?
- I can't complete the installation of my product to my Windows 7 wireless/wired network using the CD that came with my product. What should I do?
- How do I enable double-sided printing on my product?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- How can I get a replacement CD for my product?
- Who do I contact for support on the software that came with my product?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- How should I transport my product?
- My product installation software doesn't find my wireless network. What should I do?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains additional network setup information.
This document will assist you with Network installation and setup.
For additional wireless setup information, please see this model's Videos section.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
This document provides complementary or late-breaking information to supplement your product documentation.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T069120
Black | PDF -
Part Number: T069420
Yellow | PDF -
Part Number: T068420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T068220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T068320
Magenta Ink Cartridge, High Capacity | PDF -
Part Number: T068120
Black Ink Cartridge, High Capacity | PDF -
Part Number: T069320
Magenta | PDF -
Part Number: T069220
Cyan | PDF
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7202
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720