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Home Support Projectors PowerLite Series Epson PowerLite Pro Cinema LS9600e

The product indicates an error. What should I do?

    The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

    1 Temp light
    2 Laser light
    3 Status light
    4 Power light

    Power light Status light Laser light Temp light Status and solution
    Blue Blue Off Off Normal operation or standby (with Communication On)
    Blue Flashing blue Off Off Warming up; wait for an image to appear

    or

    Shutting down; when the Status light stops flashing, you can unplug the projector

    Off Off Off Off Standby or sleep mode
    Blue Off Off Off Standby (with Communication On) or WirelessHD standby (PowerLite Pro Cinema LS9600e)
    Flashing blue Varies Varies Flashing orange Projector is too hot
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • Make sure the environmental temperature is not too hot
    Off Flashing blue Off Orange Projector has overheated and turned off; leave it turned off until it cools down, then do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • If the problem persists, unplug the projector and contact Epson for help
    Off Flashing blue Orange Off Laser has a problem or failed to turn on
    • Clean or replace the air filter
    • If operating the projector at high altitude, turn on High Altitude Mode
    • If the problem persists, unplug the projector and contact Epson for help
    Off Flashing blue Off Flashing orange A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Flashing orange Flashing orange Cinema filter, static iris, or lens shutter error; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Orange Orange Laser driver error; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Flashing orange Off Internal projector error; turn the projector off, unplug it, and contact Epson for help
    Flashing blue Flashing blue Flashing orange Flashing orange Fatal error; turn the projector off, unplug it, and contact Epson for help

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Cleaning the Air Filter
    Replacing the Air Filter
Published:  Nov 7, 2014 Was this helpful​? Thank you for the feedback!
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