The product indicates an error. What should I do?

The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.



1	Temp light
2	Laser light
3	Status light
4	Power light




Power light	Status light	Laser light	Temp light	Status and solution
Blue	Blue	Off	Off	Normal operation or standby (with Communication On)
Blue	Flashing blue	Off	Off	Warming up; wait for an image to appear or Shutting down; when the Status light stops flashing, you can unplug the projector
Off	Off	Off	Off	Standby or sleep mode
Blue	Off	Off	Off	Standby (with Communication On) or WirelessHD standby (PowerLite Pro Cinema LS9600e)
Flashing blue	Varies	Varies	Flashing orange	Projector is too hot Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter Make sure the environmental temperature is not too hot
Off	Flashing blue	Off	Orange	Projector has overheated and turned off; leave it turned off until it cools down, then do the following: Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter If the problem persists, unplug the projector and contact Epson for help
Off	Flashing blue	Orange	Off	Laser has a problem or failed to turn on Clean or replace the air filter If operating the projector at high altitude, turn on High Altitude Mode If the problem persists, unplug the projector and contact Epson for help
Off	Flashing blue	Off	Flashing orange	A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
Off	Flashing blue	Flashing orange	Flashing orange	Cinema filter, static iris, or lens shutter error; turn the projector off, unplug it, and contact Epson for help
Off	Flashing blue	Orange	Orange	Laser driver error; turn the projector off, unplug it, and contact Epson for help
Off	Flashing blue	Flashing orange	Off	Internal projector error; turn the projector off, unplug it, and contact Epson for help
Flashing blue	Flashing blue	Flashing orange	Flashing orange	Fatal error; turn the projector off, unplug it, and contact Epson for help

Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

Related tasks
Cleaning the Air Filter
Replacing the Air Filter