The product's light(s) indicate an error. What should I do?

  • The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

    Note: If the Illumination setting is Off, all indicator lights are off under normal projection conditions.



    1 On/Standby light
    2 Status light
    3 Laser light
    4 Temp (temperature) light
    On/Standby light Status light Laser light Temp light Status and solution
    Blue Blue Off Off Normal operation.
    Blue Flashing Off Off Warming up. Wait for an image to appear.
    Shutting down. (When the Status light stops flashing, you can unplug the projector.)
    Blue/Off Off Off Off Standby mode or monitoring.
    Flashing Off Off Off Preparing for monitoring or quick startup mode; all features are disabled.
    Flashing Varies Off Flashing Projector is too hot. If the temperature continues to rise, projection will stop automatically.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • Make sure the environmental temperature around the air intake vents is not too hot.
    Off Flashing Off Solid Projector has overheated and turned off. Leave it turned off to cool down and wait about five minutes. After the fan has stopped, disconnect the power cord and do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Make sure the environmental temperature around the air intake vents is not too hot.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Flashing Varies Flashing Off Laser warning. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing Solid Off Laser has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing Off Flashing A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing Flashing Off Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
Published:  Apr 30, 2020 Was this helpful​? Thank you for the feedback!
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