The product's status lights don't flash or turn on. What should I do?

  • Check the following:

    • Make sure the power cord is plugged into a functional outlet.
    • Make sure the product is turned on and projecting an image.
    • Make sure the lights are enabled. To enable the lights, press the Menu button on the remote control and select Extended > Operation > Illumination > On.
    • Make sure the Lock Setting is off. To turn off this setting, press the Menu button on the remote control and select Settings > Lock Setting > Control Panel Lock > Off.
Published:  Sep 3, 2020 Was this helpful​? Thank you for the feedback!
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