Vertical bands, static, or noise appear in the image. What should I do?

  • If the projected image seems to contain electronic interference (noise) or static, try the following solutions:

    • Check the cables connecting your computer or video source to the projector. They should be:
      • Separated from the power cord to prevent interference
      • Securely connected at both ends
      • Not connected to an extension cable
      • No longer than 24 feet (7.3 m) for HDMI cables
    • Check the settings on the projector's Signal menu to make sure they match the video source. If available for your video source, adjust the Deinterlacing and Noise Reduction settings.
    • Select a computer video resolution and refresh rate that are compatible with the projector.
    • If you adjusted the image shape using the projector controls, try decreasing the Sharpness setting to improve image quality.
    • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
    • Try a different cable.
    • Try adjusting the Image Enhancement settings on the Image menu.
    • If you connected an A/V system that does not support ARC to the HDMI2 (ARC) port, the image may be distorted.
    Related references
    Input Signal Settings - Signal Menu
    Image Quality Settings - Image Menu
Published:  Apr 30, 2020 Was this helpful?​ Thank you for the feedback!
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