The product's light(s) indicate an error. What should I do?

  • The light on the projector indicates the projector status and lets you know when a problem occurs. Check the status and color of the light and look for a solution in the table here.



    1 Status light
    Status light Status and solution
    Blue Normal operation.
    Flashing blue Warming up, shutting down, or initializing the projector. Remote control operations may be disabled when the light is flashing blue.
    Off Standby or sleep mode.
    Orange Projector has overheated and turned off. Leave it turned off to cool down and wait about five minutes.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Make sure the environmental temperature is not too hot.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Obstacle detection warning. A beep sounds and a warning message is displayed. The brightness of the light source is reduced.
    • Make sure that there are no obstacles interfering with the projection window. Remove any obstacles.
    • Clean the obstacle sensor if there are no obstacles present.
    • Make sure the environmental temperature around the air intake vents is not too hot.

    The projector turns off automatically if no action is taken.

    Movement detection warning. A beep sounds and a warning message is displayed. The brightness of the light source is reduced.
    • Make sure that no one is looking into the projection window. Move away from the projection window.
    • Clean the motion sensor if there is no one near the projection window
    Laser warning. Turn the projector off, unplug it, and contact Epson for help.
    Flashing orange Laser has a problem. Turn the projector off, unplug it, and contact Epson for help.
    A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Obstacle detection error. If there are no obstacles interfering with the projection window, turn the projector off, unplug it, and contact Epson for help.
    Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
Published:  Nov 5, 2020 Was this helpful​? Thank you for the feedback!
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