Support Projectors LS Series Epson Pro Cinema LS12000

The image appears stretched when I project from my computer. What should I do?

  • Try the following:

    • Press the Aspect button on the remote control to change the image aspect ratio.

      Note: To select Anamorphic Wide or Horiz. Squeeze as the aspect ratio setting, you must have a commercially available anamorphic lens installed.

    • Check your computer's display settings, disable dual display so that your image displays through the projector only, and set the resolution within the projector's limit. (See your computer manual for details.)
    • Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting. (See your software help for details.)
    • Match the projector's native aspect ratio, select a resolution that has a ratio of 16:9, such as 1920 × 1080, 3840 × 2160, or 1280 × 720.
Published:  Dec 3, 2021 Was this helpful?​ Thank you for the feedback!
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