A remote assistance and inspection solution driven by Moverio® smart glasses.
Enable field personnel to consult with remote experts in a hands-free, see-what-I-see experience.
Communicate by voice or messaging.
Work smarter with real-time inspection and instruction.
Share documents, photos or video links.
Remote Repair and Support
By “seeing what the field technician sees” in real-time, remote experts can provide the appropriate audio or text instructions, PDF service manuals or tutorial video links to help expedite repairs.
Real-time Inspections
Remote inspectors can see what the on-site team sees before signing off on quality control audits, approving repairs completed or suggesting corrective action.
Improved Bids and Quotes
Bid teams can leverage Moverio Assist to remotely walk through a job site with local account teams prior to issuing a quote.
Real-time Progress Reviews
Hands-free video streaming from Moverio glasses to off-site engineers or architects enables on-site personnel to take notes or make real-time corrections during a progress review.
Collaborate in real time with remote experts to complete difficult tasks faster and with fewer mistakes.
Utilize your “expert” resources to provide instruction in the field without the need for costly and time-consuming travel.
Reduce re-work and travel costs and increase customer satisfaction by getting the job done right the first time.
Service Requirements
Moverio Assist company account. Remote Expert: Google Chrome™ or Firefox browser running on Windows® or Mac® environment, headset or microphone and speaker and Internet connectivity. Field Personnel: Moverio BT-300 or BT-350 glasses with active subscription plan, 3.5mm wired headset or Bluetooth headset with built-in mic and Internet connectivity.
Moverio Assist — An affordable, easy-to-use, "see-what-I-see" remote assistance solution optimized for Epson Moverio Smart Glasses.
* See service requirements
** See Terms of Service
EPSON and Moverio are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. Android and Google Chrome are trademarks of Google LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Wi-Fi is a registered trademark of Wi-Fi Alliance®. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2019 Epson America, Inc.
