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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I change the ink cartridges?
- My product is printing blank pages. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I am unable to scan from my computer. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- I'm having problems installing the software. What should I do?
- I see the message Printer is Offline. What should I do?
- I am unable to connect my product to a wireless network. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I set up my product for the fastest printing?
- Can I print my photos directly from a camera?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- How do I enlarge or reduce a copy to fit on the paper I've loaded?
- When I print, my product cuts off some of the characters on the right side of the page. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The printout is grainy. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- How do I make a borderless print?
- The image look inverted, as if viewed in a mirror. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- Is there a print/scan combo driver available for my product?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- I'm having problems installing the software. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4382
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3131 Katella Ave.
Los Alamitos, CA 90720