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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I change the ink cartridges?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Which ink cartridges should I use with my product?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- I'm having problems installing the software. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on transparencies?
- How do I restore the colors in faded photos?
- How do I copy a document or photo using my product's control panel?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How can I make 20 copies using my product control panel?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I know when an ink cartridge needs to be replaced?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- How can I prevent my product from feeding multiple pages at the same time?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- Can I use sheet labels with my product?
- Can I use hole-punched paper with my product?
- Can the product print on CDs and DVDs?
- My printout has incorrect margins. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The printout has a slight slant. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The printout is grainy. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I am unable to scan from my computer. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I scan a multi-page document into one PDF file on my computer?
- Can I use Epson Scan with my Mac?
- I'm unable to scan from my product's control panel with OS X 10.6 or later. What should I do?
- What is the maximum number of pages that I can scan into one PDF file?
- Can I scan if an ink cartridge is expended in the product?
- How do I scan a photo without scanning the entire scanner glass?
- I'm having problems installing the software. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- How do I set default print settings when I print from Windows or my Mac?
- Can I disable Sleep Mode for my product?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- How do I install the latest scanner driver on my Mac?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- How do I change the default settings for the Scan to PC feature?
- Who do I contact for support on the software that came with my product?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
- How should I transport my product?
- My product doesn't detect a photo placed on the scan bed when I use the Color Photo copy button. What should I do?
- The Scan button on the control panel does not work correctly. What should I do?
- What appears as the default screen on my product's LCD panel?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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