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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I change the ink cartridges?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I'm having paper feed problems. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I install the software for my product if I don't have the CD?
- How should I load envelopes?
- My printout has lines running through it. What should I do?
- Can I print on CDs and DVDs?
- How do I restore the colors in faded photos?
- How do I use the control panel buttons to copy a document or photo?
- Can I print on CDs and DVDs?
- How do I use the copy feature to print a label on a CD/DVD?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- When I copy a CD/DVD, the printed image is smaller than the original. What should I do?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a borderless photo from Windows or my Mac?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- How do I set up my product for the fastest printing?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print with Windows RT?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- The message Open the output tray manually appears on my product. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection. What should I do?
- I see the message Printer is Offline when I try to print with a wired network (Ethernet) connection. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- How do I confirm my fax was sent?
- How do I restore my original fax settings?
- How do I send a fax from my product's control panel?
- How do I use an answering machine with my fax?
- How do I send a fax using the Fax Utility in Windows?
- How do I create a header for my faxes?
- How do I send a fax using the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I change the baud rate or fax speed on my product?
- I can send a fax but can't receive one. What should I do?
- My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, and DRD settings. What should I do?
- Can I use a pre-paid calling card to send a fax?
- What are speed dial and group lists and how do I create them for my fax numbers?
- How do I clear the fax header on my product?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- Will I lose faxes stored in the fax memory if my product is turned off?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- How do I save faxes to my Mac instead of printing them?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- Can I use digital voicemail with my fax?
- How do I add a pause when I enter a fax number on the product's control panel?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- Which ink cartridges should I use with my product?
- How do I change the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- Which functions are available on my product when an ink cartridge is expended or not installed?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Can my product still print if an ink cartridge is expended or not installed?
- Why is Epson shipping initial ink cartridges with my product?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How long should an ink cartridge remain in my product if it's not used often?
- I'm trying to purchase ink cartridges for my product and don't see the 273-I cartridges that came with my product. What should I do?
- What is my product doing after I install a new ink cartridge?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- How do I know which paper or media type to select in my product's driver?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- I'm having paper feed problems. What should I do?
- Which type of paper can I print on?
- What kind of paper gives the best results for high quality printing?
- How can I create a user-defined paper size for my product in Windows?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My images and text are not centered when I copy or print on a CD or DVD. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- Can I edit documents that I have scanned with Epson Scan?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I use the control panel buttons to scan?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I scan legal size documents?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I scan using Windows RT?
- I cannot scan from my computer with the Image Capture application. What should I do?
- My product doesn't detect my photos placed on the scanner glass when I use the Copy/Restore Photos option on the control panel. What should I do?
- Can I use Epson Scan with my Mac?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- How do I change the Sleep Timer setting?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I restore my product's default settings?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available for selection. What should I do?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How do I set default print settings when I print from Windows or my Mac?
- I've tried to install my product's software for an Ethernet connection, but cannot complete the installation. What should I do?
- Who do I contact for support on the software that came with my product?
- I've tried to install my product's software for a USB connection, but cannot complete the installation. What should I do?
- How do I install the software for my product if I don't have the CD?
- How do I install the latest OS X 10.5 scanner driver?
- I've tried to install my product's software for a wireless connection, but cannot complete the installation. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- How do I turn off Epson Status Monitor in Windows?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I install the latest scanner driver on my Mac?
- I cannot edit the CD jacket I am creating using Epson Print CD. What should I do?
- How can I get a replacement CD for my product?
- How do I obtain the latest product software for Windows or my Mac?
- Can I print in Black and White (Grayscale) with Apple's AirPrint driver when one of the color ink cartridges is expended?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- How should I transport my product?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This Spanish document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about setting up your product on a network.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document provides quick reference for common uses, and Epson's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T273020
Black | PDF -
Part Number: T273XL320
Magenta, High Capacity | PDF -
Part Number: T273XL220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T273XL020
Black, High Capacity | PDF -
Part Number: T273220
Cyan | PDF -
Part Number: T273XL420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T273420
Yellow | PDF -
Part Number: T273XL120
Photo Black, High Capacity | PDF -
Part Number: T273120
Photo Black | PDF -
Part Number: T273320
Magenta | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720