If your printer stopped working after a recent Microsoft Windows Update, see our Epson Point of Sale and Impact Printers - Windows Update page for important information.
Downloads not available on mobile devices.
There are no files available for the detected operating system. Please select a different operating system above.
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Top FAQs
- Copy or Print
- Error Messages or Lights
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
Select the questions to view the answers
- How do I reset my product?
- What types of computer interfaces does my product support?
- My product starts printing too high or low on the page. How can I adjust the starting point of the print job?
- The paper will not load from the tractor unit. What should I do?
- Can I change my product's default settings from the computer?
- My printout has lines running through it. What should I do?
- What optional interfaces are available from Epson for my product?
- How do I select the font and pitch?
- Can the Control Panel buttons be locked?
- What is the recommended duty cycle for my product?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- What optional interfaces are available from Epson for my product?
- How do I select bar codes on my product?
- Can the Control Panel buttons be locked?
- How do I select the font and pitch?
- Is there a self test to check my product operation separate from the computer?
- What is the recommended duty cycle for my product?
- What types of computer interfaces does my product support?
- Does Epson have a program where I can donate my working electronic equipment?
User's Guide and Warranty
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, information on using options, and describes EPSON's limited warranty for this product.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Reference Guide
HTML
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Technical Brief (Impact Printers)
PDF
This document provides easy-to-digest technical information covering topics such as: Functionality, versatility, and reliability of EPSON impact printers.
User Manual - Remote Configuration Manager
PDF
This document explains how to change or update printer settings using the Epson Remote Configuration Manager.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: S015329
Black | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4322
Hours :
Monday – Friday 6 am – 6 pm (PT)
Stay Connected with Epson
Thank you for signing up!
Keep an eye out for our great offers and updates.
We apologize, it looks like the system is down. Please try again later.
Please enter a valid email address
You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3840 Kilroy Airport Way, Long Beach, CA 90806 or call 1-800-463-7766.