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- Top FAQs
- Copy or Print
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
Select the questions to view the answers
- What is the recommended duty cycle for my product?
- Does the product have dip switches to set up my product configuration?
- Why does my product stop or pause in the middle of a print job?
- How do I create a custom paper size in the Server Properties?
- Can I connect my product to IBM mainframe (IBM 3270) and IBM minicomputer (AS/400 or System 3X) environments?
- How do I perform a self test on the product?
- Why won't my product print serially from my computer?
- My product starts printing too far down the page. Is there any way I can adjust the starting point of the print job?
- Can I use the knob on the side of my product to load and/or adjust paper?
- Does my product support IBM emulation?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- When I print a multiple page document on single sheets, the first page prints correctly but the pages after that start printing too low. What should I do?
- My product starts printing too far down the page. Is there any way I can adjust the starting point of the print job?
- I'm printing serial, my baud rate is at 9600, and intermittently my product will lose data. What should I do?
Select the questions to view the answers
- How do I perform a self test on the product?
- What is the recommended duty cycle for my product?
- Why does my product stop or pause in the middle of a print job?
- How can I tell if my product is on since there is no power light?
- How do I select fonts on my product?
- My product is on, but when I push the buttons on the control panel nothing happens. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
User's Guide and Warranty
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, information on using options, and describes Epson's limited warranty for this product.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
Reference Guide
HTML
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Technical Brief (Impact Printers)
PDF
This document provides easy-to-digest technical information covering topics such as: Functionality, versatility, and reliability of EPSON impact printers.
User Manual - Remote Configuration Manager
PDF
This document explains how to change or update printer settings using the Epson Remote Configuration Manager.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4322
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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