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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
Select the questions to view the answers
- How do I replace an ink cartridge?
- The power light is on, but nothing prints. What should I do?
- What is the correct way to load transparency paper?
- How do I align the print head on my product?
- What is the proper way to turn off my product?
- My product doesn't feed paper correctly. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- How long do printed pictures last on Epson Photo Paper?
- The paper out light is flashing. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
Select the questions to view the answers
- How do I replace an ink cartridge?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- My product is out of color ink even though I print in black only. Why does this happen?
Select the questions to view the answers
- Can I use sheet labels with my product?
- What is the correct way to load transparency paper?
- My product won't feed paper. What should I do?
- How can I stop my product from feeding multiple pages at the same time?
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- My product doesn't feed paper correctly. What should I do?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
Select the questions to view the answers
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- My printout has incorrect margins. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
Select the questions to view the answers
- What is the proper way to turn off my product?
- The power light is on, but nothing prints. What should I do?
- My product does not have a Data light. How do I know when my product is receiving information?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
Printer Basics
PDF
This document contains basic usage, maintenance, and troubleshooting information.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Quick Start
PDF
This document contains quick setup instructions for this product.
Reference Guide
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This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Technical Brief (Ink Jet Printers)
PDF
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
User Manual - USB/Parallel Kit
PDF
This document contains specific information regarding the use of EPSON's optional USB interface for use with an Apple iMac or Microsoft Windows 98 computer.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7533
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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