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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- When I try to print on a CD/DVD using the built-in Windows 7 driver, I see the message The Epson printer driver dealing with CD/DVD printing is not installed. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- How long should an ink cartridge remain in my product if it's not used often?
- Which ink cartridges should I use with my product?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- Can I print on CDs and DVDs?
- My product won't feed paper. What should I do?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- Can I print on transparencies?
- When I try to print on a CD/DVD using the built-in Windows 7 driver, I see the message The Epson printer driver dealing with CD/DVD printing is not installed. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- Which ink cartridges should I use with my product?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I know when an ink cartridge needs to be replaced?
- How do I replace an ink cartridge?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Can I use sheet labels with my product?
- My product won't feed paper. What should I do?
- How should I load envelopes?
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- How can I stop my product from feeding multiple pages at the same time?
- Why does the CD tray eject itself from the front of my product whenever I try printing on a CD?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- I installed the cartridges according to the label on my product and all of the colors are printing incorrectly. What should I do?
- My printouts are missing color and/or black print. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- Epson Print CD quits unexpectedly when printing from my Mac. What should I do?
- How do I select borderless paper on my Mac?
- Does my product support Epson Connect?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains a list of Third Party USB CD/DVD Burners that Epson has found will read JPG graphics files and function as a backup device.
This document contains basic usage, maintenance, and troubleshooting information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides quick reference for common uses of your product.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-7296
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720