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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I replace the maintenance box?
- I'm having paper feed problems. What should I do?
- How do I manually assign a static IP address to my product?
- My printout has lines running through it. What should I do?
- How do I change the ink cartridges?
- How do I create a custom paper size for my product in Windows?
- How do I change the Power Off and Sleep Timer setting?
- How do I determine the number of pages my product has printed?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I set up my product for the fastest printing?
- Printing is slow over my wireless connection. What should I do?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print with Windows RT?
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How long should an ink cartridge remain in my product if it's not used often?
- Can my product still print if an ink cartridge is expended or not installed?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- How should I load envelopes?
- I'm having paper feed problems. What should I do?
- What kind of paper gives the best results for high-quality printing?
- Which type of paper can I print on?
- How do I select the paper source in Windows?
- How do I create a custom paper size for my product in Windows?
- Can the product print on CDs and DVDs?
- My printout has a slight slant. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has incorrect margins. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I change the Power Off and Sleep Timer setting?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I set up my product with a WPS-enabled router or access point?
- How do I uninstall the Epson printer software?
- How do I add another network product if the Epson Universal Print Driver is already installed on a Windows computer?
- How do I install the Epson Universal Print Driver on a Windows computer with a network connection?
- Nothing prints when I use the PostScript printer software. What should I do?
- How do I install the PostScript printer software?
- 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available for selection. What should I do?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- How do I manually assign a static IP address to my product?
- I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- I can't select an optional paper cassette as my paper source. What should I do?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- How do I change the font size of text when I print from software in Windows?
- How do I add my product as an IP printer on my Mac?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I change from a USB connection to a Wi-Fi connection?
- I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X. What should I do?
- How do I find my SSID and network password?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- How should I transport my product?
- How do I determine the number of pages my product has printed?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information regarding Configuration, Operation, and Administration of your product over a network.
This document contains additional FCC/IC compliance information. This information is supplemental to what is provided in your online User’s Guide.
This document provides technical specifications for this product.
Provides information about selecting or changing wireless network settings using your product control panel.
This document contains compliance statements, and your Epson America, Inc. Limited Warranty.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720