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Support
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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Other
- How do I connect my image source to the product?
- There is no sound. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- How do I connect speakers to the product?
- When and how should I clean or replace the air filter?
- The product's light(s) indicate an error. What should I do?
- How should I transport the product?
- Nothing projects on the screen. What should I do?
- The remote control doesn't work. What should I do?
- How do I connect a streaming media player?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I connect my product to a network?
- Can I use a USB connection to project from my computer?
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I connect a streaming media player?
- How do I connect my image source to the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The displayed image is not rectangular. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- The image appears stretched when I project from my computer. What should I do?
- The product's buttons don't work. What should I do?
- How do I obtain a replacement remote control?
- I can't access or navigate the Android TV menu after pairing the remote. What should I do?
- One of my Android TV remotes works with my projector, but the other one does not. What should I do?
- The remote control doesn't work. What should I do?
- How do I obtain a replacement remote control?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- Can I extend the life of the lamp by adjusting the lamp's output level?
- I need help with Android TV settings on my projector. What should I do?
- I'm having trouble setting up my projector with Netflix or another streaming service. Where can I find help?
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty (warranty valid in Latin America).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains the Open Source Software License information for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720