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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Other
Select the questions to view the answers
- How do I connect my image source to the product?
- There is no sound. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- The product's light(s) indicate an error. What should I do?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- When and how should I clean or replace the air filter?
- How do I connect a streaming media player?
- How should I transport the product?
- The remote control doesn't work. What should I do?
Select the questions to view the answers
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I connect my product to a network?
- Can I use a USB connection to project from my computer?
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I connect a streaming media player?
- How do I connect my image source to the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The displayed image is not rectangular. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- The image appears stretched when I project from my computer. What should I do?
Select the questions to view the answers
- The product's buttons don't work. What should I do?
- How do I obtain a replacement remote control?
- I can't access or navigate the Android TV menu after pairing the remote. What should I do?
- One of my Android TV remotes works with my projector, but the other one does not. What should I do?
- The remote control doesn't work. What should I do?
- How do I obtain a replacement remote control?
Select the questions to view the answers
Select the questions to view the answers
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- Can I extend the life of the lamp by adjusting the lamp's output level?
- I need help with Android TV settings on my projector. What should I do?
- I'm having trouble setting up my projector with Netflix or another streaming service. Where can I find help?
Quick Setup and Warranty
PDF
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty (warranty valid in Latin America).
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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