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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
Select the questions to view the answers
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- How do I connect speakers to the product?
- How do I use the Picture-in-Picture feature?
- How do I view 3D images?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- How do I connect my image source to the product?
- Does my product support frame sequential 3D?
- The product's light(s) indicate an error. What should I do?
- How do I replace the lamp?
- Part of my image is blurry or out of focus. What should I do?
Select the questions to view the answers
- How do I establish a connection between the 3D glasses and the projector?
- How do I view 3D images?
- Does my product support frame sequential 3D?
- I am unable to use Frame Interpolation or Super-resolution when I view 3D images. What should I do?
- Which screen type does Epson recommend for 3D projection with my product?
Select the questions to view the answers
Select the questions to view the answers
- Can I project images from a computer over a USB connection?
- How do I connect speakers to the product?
- How do I set my product settings for rear and/or ceiling placement?
- How do I connect my projector to a Mac?
- How do I project an image from my Chromebook?
- Will any wireless network adapter work in my product?
- Which type of equipment can I connect to my product?
- How do I connect my image source to the product?
- How do I change the product's network name?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- Can I connect a component video source to the projector's PC port?
- Can I use the product over a remote IP or the Internet to transfer files?
Select the questions to view the answers
Select the questions to view the answers
- How do I use the Picture-in-Picture feature?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Nothing projects on the screen. What should I do?
- How can I improve the image quality?
- How do I change the image source?
- The displayed image is not rectangular. What should I do?
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- What do the different Color Modes do?
- The 3D image does not display correctly. What should I do?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- Can I brighten the image when I project a 4K HDR signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
- How should I transport the product?
- When and how should I clean or replace the air filter?
- How do I charge the Epson RF 3D active shutter glasses?
- How do I replace the lamp?
- How should I clean the projector case?
- How should I clean the 3D glasses?
- How do I reset the lamp timer?
- How should I clean the lens?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I forgot the projector's password. What should I do?
- Which user replaceable parts or accessories are available for my product?
- The product won't go into sleep mode. What should I do?
- What security measures does Epson recommend for its network products?
- Why does the projector hum when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled?
- The Frame Interpolation setting is gray or not available. What should I do?
- How do I update the product's firmware?
Quick Setup and Warranty
PDF
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Operation Guide - EasyMP Multi PC Projection v2.10
PDF
This document contains an overview of using the EasyMP Multi PC Projection utility.
Operation Guide - EasyMP Network Updater v1.20
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - Epson iProjection v2.20 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
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