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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I connect my projector wirelessly to my Windows or Mac computer?
- The product's light(s) indicate an error. What should I do?
- How do I project images from a USB device?
- How do I connect speakers to the product?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I project two images simultaneously?
- I forgot the projector's password. What should I do?
- Which user replaceable parts or accessories are available for my product?
- There is no sound. What should I do?
- The displayed image is not rectangular. What should I do?
- How do I project two images simultaneously?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I connect my image source to the product?
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I set a password on my product?
- How do I change the image source?
- How do I connect a USB device or camera to the projector?
- Is there a recommended sequence for turning on the projector and other equipment?
- How do I set my product settings for rear and/or ceiling placement?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- How do I project images from a USB device?
- How do I project an image from my Chromebook?
- How do I connect my projector to a Mac?
- The product's light(s) indicate an error. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The displayed image is not rectangular. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to the projector's Video (composite) port. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to click through a slideshow presentation?
- The product's buttons don't work. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- Can I monitor or control my product from Windows Explorer?
- Can I access my product from different operating systems on the same network?
- How do I install the USB Display software on my computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Los Alamitos, CA 90720