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Support
- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- How do I get a replacement lamp for my product?
- How and when should I clean or replace the air filter?
- What type of equipment can I connect to my product?
- How do I replace the lamp?
- How do I invert the projected image?
- How do I secure the HDMI cable on my product?
- The image is not rectangular. What should I do?
- When should I replace the projection lamp?
- I see static or noise in the image. What should I do?
- How do I select the image source?
- How do I connect my video equipment or computer to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I connect a USB device or camera to my product?
- Which cable do I need to connect my computer or video equipment to my product?
- How can I connect my Tablet to my product?
- How do I secure the HDMI cable on my product?
- How do I connect my iOS device to my product?
- Can I connect my product to a network?
- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My projected image appears jittery or shaky when viewing video or moving images. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How can I improve the image quality?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How do I project in split screen mode?
- How do I invert the projected image?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- 3D content does not display or does not display correctly. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How and when should I clean or replace the air filter?
- How and when should I clean the lens?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I know when the cool-down period is done for my product?
- How do I clean my product case?
- How do I clean the 3D glasses?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- The product's power will not turn on. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- What is my product's native resolution?
- What accessories are available for my product?
- What does the lights on the 3D glasses mean?
- What is the charge time for the 3D glasses?
- Is it okay to move my product right after I shut it down?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains quick setup instructions for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720