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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- The product's light(s) indicate an error. What should I do?
- How do I set up my projector for a wireless connection?
- The 3D image does not display correctly. What should I do?
- How do I connect my image source to the product?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- Part of my image is blurry or out of focus. What should I do?
- Can I connect speakers to the product?
- There is no sound. What should I do?
- How should I transport the product?
- How do I change the image source?
- How do I connect my image source to the product?
- Can I connect speakers to the product?
- How do I set up my projector for a wireless connection?
- How do I establish a connection between the 3D glasses and the projector?
- Nothing projects on the screen. What should I do?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I set my product settings for rear and/or ceiling placement?
- Can I project images from a computer over a USB connection?
- Is there a recommended sequence for turning on the projector and other equipment?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The 3D image does not display correctly. What should I do?
- How can I improve the image quality?
- The image from my computer appears stretched when it's projected. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to the projector's Video (composite) port. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How should I clean the projector case?
- How should I clean the lens?
- How should I clean the 3D glasses?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I charge the Epson RF 3D active shutter glasses?
- How do I reset the lamp timer?
- Can I access the lamp and air filter while the ceiling mount is installed?
- Can I access the lamp and air filter while the projector is mounted on the wall or ceiling?
- Can I monitor or control my product from Windows Explorer?
- Can I access my product from different operating systems on the same network?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains compliance statements, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720