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Support
- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- How do I get a replacement lamp for my product?
- How and when should I clean or replace the air filter?
- How do I replace the lamp?
- Where can I find the RS-232 codes for programming my product?
- When should I replace the projection lamp?
- The product indicates an error. What should I do?
- The product's power will not turn on. What should I do?
- The image is not rectangular. What should I do?
- How and when should I clean the lens?
- Can I connect my product to external speakers?
- How do I connect my video equipment or computer to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Which cable do I need to connect my computer or video equipment to my product?
- How can I connect my Tablet to my product?
- How do I secure the HDMI cable on my product?
- How do I connect my iOS device to my product?
- Can I connect my product to a network?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My projected image appears jittery or shaky when viewing video or moving images. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How soon should I see an image after I press the Power button?
- How do I project in split screen mode?
- How can I improve the image quality?
- How do I invert the projected image?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- 3D content does not display or does not display correctly. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How and when should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I know when the cool-down period is done for my product?
- How do I clean my product case?
- How do I clean the 3D glasses?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- The product's power will not turn on. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What are the different Color Modes used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- What is the charge time for the 3D glasses?
- Is it okay to move my product right after I shut it down?
This document contains quick setup instructions and describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Los Alamitos, CA 90720