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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- How do I play sound through my product?
- How do I connect my digital camera or other device to my product?
- How do I replace the lamp?
- If I connect my video equipment to the HDMI port on my product, will I be able to play both video and sound through this one cable connection?
- I see the message No Signal. What should I do?
- When should I replace the projection lamp?
- The product indicates an error. What should I do?
- What type of equipment can I connect to my product?
- How do I get a replacement lamp for my product?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I connect my digital camera or other device to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my product?
- I connected my Sony PS3 to my product's HDMI port and I can't see the video displayed. I only hear the audio. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
-
How soon should I see an image after I press the
Power button?
- How can I adjust the colors?
- Nothing projects on the screen. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I replace the lamp?
- How should I transport my product?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- What is the storage life for an lamp?
- My audio is still playing when another image source is selected. What should I do?
- There is no sound. What should I do?
- How do I play sound through my product?
- If I connect my video equipment to the HDMI port on my product, will I be able to play both video and sound through this one cable connection?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Image menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- How do I present image files from an external drive or flash memory drive?
- Is it okay to move my product right after I shut it down?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Saturday 7 am – 4 pm (PT)
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