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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- Where can I find the RS-232 codes for programming my product?
- I see dark vertical bands when projecting from a computer. What should I do?
- What is my product's native resolution?
- How do I replace the lamp?
- The product won't go into sleep mode. What should I do?
- How do I connect my image source to my product?
- How can I adjust the colors?
- Can my product do rear projection?
- When and how should I clean or replace the air filter?
- What accessories are available for my product?
- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- Which type of video equipment can I connect to my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I see dark vertical bands when projecting from a computer. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How can I improve the image quality?
- How can I invert the projected image?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How soon should I see an image after I press the Power button?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I adjust the colors?
- How do I select the image source?
- If my product is displaying a digital signal over HDMI, why do I see Component in the Input Signal field on my product Info screen?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How and when should I clean the lens?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- What is the storage life for an lamp?
- What accessories are available for my product?
- What is my product's native resolution?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport the product?
- How long is the warranty on the spare lamp included with my product?
- What is the foam pad around the lens for?
- The product won't go into sleep mode. What should I do?
- The product's buttons don't work. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is the RS232 command to retrieve my product's temperature status?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document lists part numbers and descriptions for user replaceable parts.
This document contains updated product information which may not have been available at the time of product release.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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