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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- The product indicates an error. What should I do?
- Where can I get the Detail Enhancement firmware update?
- How do I connect my image source to my product?
- I see the message No Signal. What should I do?
- How do I replace the lamp?
- The image is not rectangular. What should I do?
- Can my product do rear projection?
- When and how should I clean the lens?
- How do I pair the 3D glasses with my product?
- I am unable to use Frame Interpolation or Super-resolution when I view 3D images. What should I do?
- What is the recommended screen type for my product?
- Which 3D glasses can I use with my Epson RF 3D projector?
- Does my product support frame sequential 3D?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can my product do rear projection?
- How do I secure the HDMI cable on my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- 3D content does not display or does not display correctly. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- How do I select the image source?
- How can I adjust the colors?
- What does the Extra Bright and Normal Power Consumption options do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- When should I replace the projection lamp?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- How do I clean the 3D glasses?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
- What accessories are available for my product?
- How should I transport my product?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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