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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I connect my image source to the product?
- How do I connect a USB device to the projector?
- Part of my image is blurry or out of focus. What should I do?
- The product's light(s) indicate an error. What should I do?
- The displayed image is not rectangular. What should I do?
- The remote control doesn't work. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- I forgot the projector's password. What should I do?
- How should I transport the product?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I turn on my product over a network?
- How do I project an image from my Chromebook?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I place the projector on a table instead of mounting it on the ceiling?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I project images from multiple devices at the same time?
- How do I configure my product for rear and/or ceiling placement?
- How do I project a playlist?
- How do I project images from a USB storage device?
- How do I set a password on my product?
- How do I connect my image source to the product?
- How do I connect speakers to the product?
- How do I connect a streaming media player?
- How do I connect a USB device to the projector?
- Nothing projects on the screen. What should I do?
- The HDBaseT port on my projector stopped responding after it enters standby mode. What should I do?
- I do not see the Developer’s Menu on the Projector’s Web Control screen. What should I do?
- Which settings should I select when I turn on my projector for the first time?
- The A/V Output setting is not available in the Signal I/O menu. What should I do?
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
- The product's status lights don't flash or turn on. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- Can I select an image source to automatically display when the product turns on?
- How can I improve the image quality?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- My image appears shaky when I project from a DVD player connected to the projector's Video (composite) port. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Can I access the air filter while the projector is mounted on the ceiling?
- Can I access the lamp and air filter while the ceiling mount is installed?
- Can I access the lamp and air filter while the projector is mounted on the wall or ceiling?
- How should I clean the lens?
- How should I clean the projector case?
- When and how should I clean or replace the air filter?
- I don't see my images or movies in the Epson Projector Content Manager software. What should I do?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- Can I use the Epson iProjection app or a web browser to edit a timetable?
- Which operating systems support the Epson Projector Content Manager software?
- Which software should I use to manage playlists?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- What is a project in the Epson Projector Content Manager software?
- The Loading Image Shape Setting from Memory function does not work. What should I do?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- What security measures does Epson recommend for its network products?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- The product won't go into sleep mode. What should I do?
- My password doesn't work in the Epson iProjection app or a web browser. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- I forgot the projector's password. What should I do?
- How should I transport the product?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains the Open Source Software License information for this product.
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview, and usage instructions for the Epson Projector Professional Tool software.
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document provides quick reference for common uses of your product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
This document provides technical specifications for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Los Alamitos, CA 90720