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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I reset the lamp timer to zero?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- How do I connect my image source to my product?
- How do I connect my iOS or Android device to my product?
- Can I connect my product to external speakers?
- How do I set a password on my product?
- The product indicates an error. What should I do?
- How do I connect a USB device or camera to my product?
- There is no sound. What should I do?
- Can I project images from a computer over a USB connection?
- Nothing projects on the screen. What should I do?
- How do I connect a USB device or camera to my product?
- How do I connect my image source to my product?
- How do I setup a wireless connection?
- Can my product do rear projection?
- I am having trouble projecting through a USB connection. What should I do?
- What type of equipment can I connect to my product?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can I connect my product to a network?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I present images from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- How do I connect my iOS or Android device to my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- The product indicates an error. What should I do?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The power light will not turn on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- How soon should I see an image after I press the power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How do I select the image source?
- How can I adjust the colors?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- How can I improve the image quality?
- Can I display on the screen and a computer monitor simultaneously?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I reset the lamp timer to zero?
- When and how should I clean the lens?
- How do I replace the lamp?
- How do I clean my product case?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- How do I install the USB Display software on my computer?
- What accessories are available for my product?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document describes Epson's limited warranty for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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