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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Which cable do I need to connect my computer or video equipment to my product?
- Can I connect my product to external speakers?
- How do I play sound through my product?
- I am having trouble projecting through a USB connection. What should I do?
- How do I replace the lamp?
- How and when should I clean or replace the air filter?
- Nothing projects on the screen. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- How do I install the USB Display software on my computer?
- Can I project images from a computer over a USB connection?
- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I present images from a digital camera or a USB storage device?
- Can I project images from a computer over a USB connection?
- Which cable do I need to connect my computer or video equipment to my product?
- I am having trouble projecting through a USB connection. What should I do?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I connect my product to a network?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is not rectangular. What should I do?
- My projected image appears jittery or shaky when viewing video or moving images. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How can I improve the image quality?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- What image size can be projected?
- The image from my computer appears stretched when it's projected. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- How and when should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control as a wireless mouse or to navigate through slideshow-style presentations from a computer?
- I am unable to use the remote control to navigate through presentation slideshows or as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- The product's power will not turn on. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product include any security features?
- Is it okay to move my product right after I shut it down?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Los Alamitos, CA 90720