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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I connect my projector wirelessly to my Windows or Mac computer?
- The product's light(s) indicate an error. What should I do?
- There is no sound. What should I do?
- How do I project an image from my iOS or Android device?
- How do I play sound through my product?
- How do I change the product's network name?
- I forgot the projector's password. What should I do?
- How do I replace the lamp?
- The image appears stretched when I project from my computer. What should I do?
- Can I monitor or control my product over a network?
- How do I project an image from my Chromebook?
- Can I turn on my product over a network?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I connect a USB device or camera to the projector?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Nothing projects on the screen. What should I do?
- How do I set a password on my product?
- How do I project two images simultaneously?
- How do I configure my product for rear and/or ceiling placement?
- How do I change the image source?
- Can I project images from multiple devices at the same time?
- How do I connect my image source to the product?
- The product's light(s) indicate an error. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The displayed image is not rectangular. What should I do?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- Can I extend the life of the lamp by adjusting the lamp's consumption level?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- The product won't go into sleep mode. What should I do?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains the Open Source Software License information for this product.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720