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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- What are the different Color Modes on the Image menu used for?
- Nothing projects on the screen. What should I do?
- The remote control doesn't work. What should I do?
- There is no sound. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the maximum recommended USB cable length I can use to connect my product?
- How do I select the image source?
- I see the message No Signal. What should I do?
- How do I set a password on my product?
- The image is not rectangular. What should I do?
- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect video equipment to my product?
- Can the product do rear projection?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean or replace the air filter?
- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- How do I reset the lamp timer to zero?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- What is the storage life for an lamp?
- The product's buttons don't work. What should I do?
- The product won't go into sleep mode. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What accessories are available for my product?
- What are the different Color Modes on the Image menu used for?
- Does my product have a USB Display feature for receiving video over a USB connection?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What is the maximum recommended USB cable length I can use to connect my product?
- What is the recommended length for VGA cables?
- Is it okay to move my product right after I shut it down?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains projector and mount dimensional drawings in PDF format.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains quick setup instructions for this product.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720