- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- How do I play sound through my product?
- I can't connect to my product using NS Connection. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- When and how should I clean or replace the air filter?
- How do I replace the lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- Can I remove the wireless module and attach other USB devices to this USB port?
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- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- Can I project images from a computer over a USB connection?
- I can't connect to my product using NS Connection. What should I do?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I set up a wireless connection?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- I am unable to connect my Mac to my product. What should I do?
- Can I play and project images from a DVD movie with USB Display?
- I cannot get the wireless 802.11a configuration to connect to the wireless network.
- How can I connect my Tablet to my product?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I project my iPhone screen using my product?
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- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
-
The
Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I try to install the USB Display driver, I see the message Inadequate Permissions. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
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- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How can I adjust the colors?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
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How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- Why are my images distorted when displayed with EasyMP?
- How do I project video clips?
- The image from my computer appears stretched when it's projected. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I can't play movies from my computer on my product. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- How and when should I clean the lens?
- How do I get a replacement lamp for my product?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- What is the storage life for an lamp?
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- The remote control doesn't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The Page Up or Page Down buttons do not work on the remote control when I use the USB Display feature. What should I do?
- Can I use the USB Display feature and the remote control as a wireless mouse at the same time?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I adjust the volume with the remote control?
- How do I obtain a replacement remote control?
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- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What is the maximum number of projectors that can be registered in EMP Monitor?
- Is the EMP Monitor software compatible with a Mac?
- Is the Easy Management software compatible with the Mac operating system?
- My product show up in the EMP Monitor window. What should I do?
- Why can't I edit scenario files in EMP SlideMaker after I transferred them to a USB storage device?
- What is the EMP Monitor software?
- In EMP SlideMaker 2, my PowerPoint files don't display thumbnails and I can't paste them into scenarios. What should I do?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- EMP NS Connection shows my product, but an error occurs when I try to connect and send video to my product. What should I do?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- Can I use the Quick Wireless Connection Maintenance tool on the Epson website to create a Quick Wireless Connection USB key on a blank, off-the-shelf USB flash drive?
- What is the maximum JPEG file size my product can read through PC Free mode?
- What is the User Name for logging onto my product's web control screen with a web browser?
- Is the USB Display feature supported on a Mac?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- I can't turn on my product with EMP Monitor. What should I do?
- How do I install the USB Display on my product?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
Select the questions to view the answers
Select the questions to view the answers
- The product's buttons don't work. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Can I change my product's network name?
- How do I present an image or movie file from a Digital Camera or USB storage device?
- Which security functions Does my product support?
- Is there a PC card slot in my product?
- What is the purpose of my product's Instant Off feature?
- Does the wireless LAN module that comes with the PowerLite 1705 and 1715 work with the PowerLite 1725 and 1735W?
- What is the Direct Power On function?
- I lost the USB key that came with my product. Where can I get a replacement?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What video resolutions are supported by USB Display?
- What is the maximum recommended USB cable length I can use to connect my product?
- What is the recommended length for VGA cables?
- Is it possible to reset my product?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
- Does Epson have a program where I can donate my working electronic equipment?
