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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Part of my image is blurred or out of focus. What should I do?
- The product indicates an error. What should I do?
- When should I replace the projection lamp?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- The image on my screen appears red, pink, or magenta. What should I do?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- How do I reset the lamp timer to zero?
- Is my product accessible from different OS platforms?
- The microphone I'm using does not work with my product. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can my product be connected to a network?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- I am having trouble projecting through a USB connection. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- I cannot get the wireless 802.11a configuration to connect to the wireless network.
- How can I connect my Tablet to my product?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- The power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- Why does the image have a blue, red, or green cast or haze when I connect my video equipment (DVD player, satellite receiver, etc.) to my product using a component-to-VGA video cable?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean the air filter?
- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- When and how should I replace the air filter?
- How do I reset the lamp timer to zero?
- How and when should I clean the projection window?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the wall mount installed?
- What is the storage life for an lamp?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What is the EasyMP Monitor software?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- I am not receiving mail when a product problem occurs. What should I do?
- Is the USB Display feature supported on a Mac?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- Is my product accessible from different OS platforms?
- If I disconnect the USB cable that's connecting my product to my Mac while using USB Display, the USB Display icon in my Dock disappears and I am unable to close the program. How do I close it?
- There is no sound. What should I do?
- How do I play sound through my product?
- I get feedback noise from a microphone. What should I do?
- Should I use either a dynamic or condenser microphone with my product?
- The microphone I'm using does not work with my product. What should I do?
- How do I adjust the microphone volume?
- Why doesn't my microphone work with my product?
- How do I output audio from my product when it is in standby mode?
- Can I use a microphone from a PA (public address) system with my product?
- Can I use a USB microphone with my product?
- How do I increase the performance of external speakers connected to my product?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Image menu used for?
- Can I connect my product to external speakers?
- What is my product's native resolution?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- What is the maximum recommended USB cable length I can use to connect my product?
- Is my product compatible with the ELPDC06 Document Camera?
- What is the RS232 command to retrieve my product's temperature status?
- What is the recommended length for VGA cables?
- How do I control my product remotely over a network?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information on how to use the Message Broadcasting plug-in with the EMP Monitor.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with product unpacking, installation and setup.
This document contains information about using the network interface on a network.
This document contains information about using EasyMP Network Projection and how to install the software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This guide provides information for selecting a compatible mount.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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